GP PRACTICES in Worcestershire have scored better than the national average in key areas in this year’s GP Patient Survey results.
The results of the 2026 GP Patient Survey were released this week and showed that residents across the county had a more positive experience of their practice than those elsewhere in the country.
The survey, which was conducted by Ipsos MORI, took place between January 1 and April 13 this year.
Herefordshire and Worcestershire came fifth in the country with 80 per cent of patients surveyed said their overall experience of their GP practice was good or very good, which is above the National average of 77 per cent.
65 per cent said they found it easy to use their practice website, improving on last year’s 59 per cent and and 64 per cent found it easy to contact their GP practice using the NHS App, improving on last year’s 58 per cent.
The majority of patients (93 per cent) say they were happy with their level of involvement with decisions made about their care, 89 per cent felt the person they saw listened to them and 88 per cent felt they were treated with care and concern.
Will Taylor, Chief Medical Officer, NHS Herefordshire and Worcestershire said: “This is yet again, another set of encouraging results for Herefordshire and Worcestershire practices, who continue to work to improve access to GP services for the people of Herefordshire and Worcestershire.
“Our practices continue to make improvements with introducing better telephone and online systems, enabling better access to features of the NHS App to allow ordering repeat prescriptions, accessing medical records and receiving messages about their care and treatment.
“We acknowledge that dental access had been an issue across the two counties in the past, and it is encouraging to see that access has significantly improved over the last year, now exceeding national levels.
“There is always improvement to be made to ensure people have equal access across our two counties to the care they need when they need it, in a way that works for them, but we are really pleased to see the improvements our practices have made over the last year.”
